We, at Frankie, hope that you and your loved ones are staying healthy and safe.
We want to reassure you that we are taking all necessary steps to ensure the safety of our employees and customers during the COVID-19 pandemic.
As we are currently following the public health authority recommended guidelines we have increased our deep cleaning and sterilization procedures, especially for all high-touch areas and surfaces.
Our employees who can work from home are doing so. We have a small staff fulfilling orders at this time who are following all of the recommended procedures including wearing face masks, practicing thorough hand washing and following the social distancing recommendations.
Although our NYC store is temporarily closed we continue to operate through our eCommerce site and our store in Paris. As the situation is changing rapidly, we are carefully monitoring any advice from the CDC, WHO, and other national health agencies. We will update our policies here regarding any operational changes that we may put in place.
Stay safe and be well
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We kindly ask you to be patient with us as we resume our operations carefully with a very small team in an effort to keep a safe environment for our employees.
Longer processing and delivery times are necessary for the time being.