SHIPPING POLICY: (All orders ship from NYC)
(Please allow 24-48 hours for order processing excluding weekends and major holidays)
DOMESTIC- (UPS) (please note we cannot ship to a P.O.Box)
FREE Domestic Shipping for Orders Over $200 (excluding Hawaii and Alaska)
Standard- $10 Flat Rate to 48 Contiguous States (2-5 business days in transit)
($30 Flat Rate to: Hawaii and Alaska)
Second Day- Please enter your address for Rates (2 business days in transit)
Next Day- Please enter your address for Rates (1 business day in transit)
Same Day Delivery- We sometimes offer same day delivery to select areas of Manhattan and Brooklyn with WYND Now Service for orders placed between 10am-4pm Mon-Fri with delivery within 1-3 hours of your order time. Please email us to inquire.
INTERNATIONAL- (UPS or DHL)
** INTERNATIONAL CUSTOMERS- Please read and accept the Customs Policy below before you place your order**
**If the recipient refuses delivery of their order due to customs charges your package will be considered abandoned and disposed of by the shipping carrier and therefore, your order is not eligible for a refund**
Economy- (3-14 business days in transit)
$25 Flat Rate to:
Romania, Spain, Sweden, Finland, Germany, Poland, France, Germany, Greece, Czechia, Finland, Austria, Bulgaria, Croatia, Lithuania, Slovakia, Slovenia, Mexico (Canada-$25 Flat Rate for under 4 lbs only, packages over 4 lbs must ship expedited)
$35 Flat Rate to:
Ireland, Malta, Latvia, Portugal, Switzerland, Cyprus, Italy, UK, France
$45 Flat Rate to:
Hungary, Netherlands, Luxembourg, Australia, New Zealand, Estonia, Denmark, Japan, Hong Kong, South Korea, Belgium
**All other countries please enter your address for Rates**
**We do ship to all countries except, unfortunately, due to current trade laws we are not able to ship to Russia at this time**
International Expedited- (1-3 business days in transit)
Please enter your address for Rates
Payment of any duties and import taxes is the responsibility of the recipient which are collected at the time of delivery. Duties and taxes are not included in the total at checkout. They are determined by the customs agency in the destination country and beyond our control. We are not able to estimate these fees as they vary from country to country. The best way to calculate the costs is by contacting your local carrier office.
**The customer is responsible for paying for shipping costs for returning any item/s. Shipping costs are non-refundable.**
Unfortunately, we are not responsible for packages that may become lost in transit. It is the responsibility of the receiver to locate packages. We will, however, do everything in our power to assist you. We highly suggest you select a delivery address you trust and preferably one where someone is able to receive and sign for the package.
For further questions contact us at firstname.lastname@example.org
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